Terms of use
Effective Date: March 22, 2025
Company: Fundlify UG
Jurisdiction: Berlin, Germany
Contact: support@fundlify.com
1. Agreement to Terms
These Terms of Use (“Terms”) form a binding legal agreement between you (“you” or “Merchant”) and Fundlify UG (“Fundlify”, “we”, “us”, or “our”), governing your access to and use of the Fundlify Shopify application (“the App”).
By installing or using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and Cookie Policy. If you do not agree, you may not use the App.
We may modify these Terms from time to time. If we do, we will notify you of material changes via email or through the App. Continued use of the Service after any changes constitute your acceptance of the revised Terms.
2. Description of the App
Fundlify is a Shopify plugin that enables Shopify store owners to launch and manage crowdfunding-style pre-order campaigns. Merchants use the App to collect customer interest and commit to orders before initiating fulfillment, based on campaign performance.
Fundlify automates campaign tracking, product pre-order logic, and generates draft orders for successful campaigns. Fundlify does not operate as a payment processor, fulfillment partner, or backer platform like Kickstarter or Indiegogo.
3. Eligibility
To use the App, you must:
Be at least 18 years old.
Be the owner of, or authorized representative for, a Shopify store in good standing.
Have full authority to enter into this agreement on behalf of your business.
4. Merchant Responsibilities
You, the Merchant, are solely and fully responsible for:
Setting up campaigns, including product details, pricing, campaign duration, funding thresholds, and reward levels.
Collecting payments through your Shopify store. Fundlify does not process or hold any funds.
Managing communications with your customers (backers), including campaign updates, delivery timelines, risks, and customer service inquiries.
Order fulfillment and the delivery of promised products to your customers.
Issuing refunds, handling disputes, and complying with applicable consumer protection laws.
Fundlify UG does not mediate disputes between you and your customers and is not responsible for failed delivery, product quality, or misrepresentation of your campaign.
5. Fees and Payment
Use of the App is subject to:
A monthly subscription fee, billed via the Shopify App Store.
A transaction fee, calculated as a percentage of successful pre-order campaign orders.
You authorize Shopify to collect fees on our behalf. We reserve the right to change our pricing structure with advance notice. Continued use of the App after changes take effect constitutes acceptance of the new fees.
6. Data Use and Privacy (GDPR)
Fundlify UG is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
We collect and process the following data:
a. Merchant Data:
Store name and URL
Email address
Campaign settings and usage metrics
b. Customer (Backer) Data:
Name
Email
Shipping address
This data is:
Temporarily stored for order creation and integrity monitoring.
Retained as long as reasonably necessary for security, trust, fraud prevention, dispute resolution, and legal compliance.
Permanently deleted upon verified request by the Merchant or data subject (customer), unless legally required to retain it.
You agree to obtain any required consent from your customers to share their data with us in accordance with GDPR and Shopify’s terms. For more, refer to our Privacy Policy.
7. Data Security
We implement industry-standard security measures to protect personal data and app functionality. However, no system is completely secure. By using the App, you acknowledge and accept the risks inherent in transmitting data online.
8. Platform Integrity and Fraud Prevention
To maintain trust in the platform, Fundlify reserves the right to:
Monitor campaign performance and detect anomalies.
Suspend or terminate access if we suspect fraudulent activity, abuse, or policy violations.
Retain data for security auditing, fraud investigation, or legal defense.
We reserve the right to report suspected illegal or fraudulent conduct to relevant authorities.
9. Intellectual Property
All software, branding, features, and content of Fundlify are the intellectual property of Fundlify UG and are protected by copyright, trademark, and other laws.
You may not copy, reproduce, reverse engineer, distribute, or create derivative works from the App without our written permission.
You retain ownership of your campaigns and store content but grant us a limited, non-exclusive license to use such content for the operation and improvement of the App.
10. Third-Party Services
Fundlify integrates with Shopify and may rely on other third-party services. You agree to abide by their respective terms. Fundlify UG is not responsible for issues arising from third-party platforms or payment gateways.
11. Backer Terms and Refunds Policy
When a customer backs a campaign on a merchant’s store using Fundlify, they agree to support a pre-order campaign, not purchase a product already in stock.
Backers understand and accept:
Estimated delivery dates are estimates, not guarantees.
Delays, changes, or campaign failures may occur.
Merchants are solely responsible for fulfillment, refunds, and communication.
Fundlify UG is not liable for any unfulfilled promises, delayed orders, or refund disputes.
Merchants are encouraged to:
Communicate regularly with backers.
Offer refunds voluntarily if a project is canceled or delayed.
Provide accurate timelines and campaign expectations.
12. Disclaimers
The App is provided “as is” and “as available”, without warranties of any kind.
We do not guarantee that the App will be error-free, uninterrupted, or fully secure.
Fundlify does not verify the accuracy of your campaign content or customer data.
We are not responsible for third-party services (e.g. Shopify, payment gateways) or their failures.
13. Limitation of Liability
To the maximum extent permitted by law:
Fundlify UG shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost sales, data loss, or reputational harm.
We are not responsible for any claims arising from disputes between you and your customers (backers), including non-fulfillment, delays, miscommunication, or refund issues.
Our total liability to you for any claim under these Terms shall not exceed the total amount paid by you for the use of the App in the past 3 months.
Some jurisdictions may not allow such limitations. If applicable law restricts them, they will apply to the fullest extent allowed.
14. Indemnification
You agree to indemnify, defend, and hold harmless Fundlify UG, its directors, employees, and affiliates from any claim, liability, loss, or expense (including legal fees) arising from:
Your use or misuse of the App.
Your breach of these Terms.
Any campaign you run using the App, including promises made to customers.
Violation of applicable laws or third-party rights.
15. Termination
You may uninstall the App at any time via your Shopify admin. We may suspend or terminate your access if:
You breach these Terms.
You misuse the App or violate platform integrity.
Required by law or in response to legal requests.
Upon termination, you must cease all use of the App. We may retain necessary data for legal compliance and fraud prevention.
16. Cookie Policy
Fundlify may use cookies and similar technologies to:
Analyze usage and improve performance
Enable session continuity and app functionality
Remember user preferences
By using Fundlify, you consent to the use of cookies. You may disable cookies in your browser, but this may affect App functionality.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of Germany, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the courts of Berlin, Germany.
18. Final Terms
These Terms are the complete agreement between you and Fundlify UG. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary. The rest will remain in full force and effect.
You may not assign these Terms without our prior written consent. Fundlify UG may assign its rights and obligations without restriction.
19. Contact
For questions, feedback, or support, contact us at:
support@fundlify.com
Terms of use
Effective Date: March 22, 2025
Company: Fundlify UG
Jurisdiction: Berlin, Germany
Contact: support@fundlify.com
1. Agreement to Terms
These Terms of Use (“Terms”) form a binding legal agreement between you (“you” or “Merchant”) and Fundlify UG (“Fundlify”, “we”, “us”, or “our”), governing your access to and use of the Fundlify Shopify application (“the App”).
By installing or using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and Cookie Policy. If you do not agree, you may not use the App.
We may modify these Terms from time to time. If we do, we will notify you of material changes via email or through the App. Continued use of the Service after any changes constitute your acceptance of the revised Terms.
2. Description of the App
Fundlify is a Shopify plugin that enables Shopify store owners to launch and manage crowdfunding-style pre-order campaigns. Merchants use the App to collect customer interest and commit to orders before initiating fulfillment, based on campaign performance.
Fundlify automates campaign tracking, product pre-order logic, and generates draft orders for successful campaigns. Fundlify does not operate as a payment processor, fulfillment partner, or backer platform like Kickstarter or Indiegogo.
3. Eligibility
To use the App, you must:
Be at least 18 years old.
Be the owner of, or authorized representative for, a Shopify store in good standing.
Have full authority to enter into this agreement on behalf of your business.
4. Merchant Responsibilities
You, the Merchant, are solely and fully responsible for:
Setting up campaigns, including product details, pricing, campaign duration, funding thresholds, and reward levels.
Collecting payments through your Shopify store. Fundlify does not process or hold any funds.
Managing communications with your customers (backers), including campaign updates, delivery timelines, risks, and customer service inquiries.
Order fulfillment and the delivery of promised products to your customers.
Issuing refunds, handling disputes, and complying with applicable consumer protection laws.
Fundlify UG does not mediate disputes between you and your customers and is not responsible for failed delivery, product quality, or misrepresentation of your campaign.
5. Fees and Payment
Use of the App is subject to:
A monthly subscription fee, billed via the Shopify App Store.
A transaction fee, calculated as a percentage of successful pre-order campaign orders.
You authorize Shopify to collect fees on our behalf. We reserve the right to change our pricing structure with advance notice. Continued use of the App after changes take effect constitutes acceptance of the new fees.
6. Data Use and Privacy (GDPR)
Fundlify UG is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
We collect and process the following data:
a. Merchant Data:
Store name and URL
Email address
Campaign settings and usage metrics
b. Customer (Backer) Data:
Name
Email
Shipping address
This data is:
Temporarily stored for order creation and integrity monitoring.
Retained as long as reasonably necessary for security, trust, fraud prevention, dispute resolution, and legal compliance.
Permanently deleted upon verified request by the Merchant or data subject (customer), unless legally required to retain it.
You agree to obtain any required consent from your customers to share their data with us in accordance with GDPR and Shopify’s terms. For more, refer to our Privacy Policy.
7. Data Security
We implement industry-standard security measures to protect personal data and app functionality. However, no system is completely secure. By using the App, you acknowledge and accept the risks inherent in transmitting data online.
8. Platform Integrity and Fraud Prevention
To maintain trust in the platform, Fundlify reserves the right to:
Monitor campaign performance and detect anomalies.
Suspend or terminate access if we suspect fraudulent activity, abuse, or policy violations.
Retain data for security auditing, fraud investigation, or legal defense.
We reserve the right to report suspected illegal or fraudulent conduct to relevant authorities.
9. Intellectual Property
All software, branding, features, and content of Fundlify are the intellectual property of Fundlify UG and are protected by copyright, trademark, and other laws.
You may not copy, reproduce, reverse engineer, distribute, or create derivative works from the App without our written permission.
You retain ownership of your campaigns and store content but grant us a limited, non-exclusive license to use such content for the operation and improvement of the App.
10. Third-Party Services
Fundlify integrates with Shopify and may rely on other third-party services. You agree to abide by their respective terms. Fundlify UG is not responsible for issues arising from third-party platforms or payment gateways.
11. Backer Terms and Refunds Policy
When a customer backs a campaign on a merchant’s store using Fundlify, they agree to support a pre-order campaign, not purchase a product already in stock.
Backers understand and accept:
Estimated delivery dates are estimates, not guarantees.
Delays, changes, or campaign failures may occur.
Merchants are solely responsible for fulfillment, refunds, and communication.
Fundlify UG is not liable for any unfulfilled promises, delayed orders, or refund disputes.
Merchants are encouraged to:
Communicate regularly with backers.
Offer refunds voluntarily if a project is canceled or delayed.
Provide accurate timelines and campaign expectations.
12. Disclaimers
The App is provided “as is” and “as available”, without warranties of any kind.
We do not guarantee that the App will be error-free, uninterrupted, or fully secure.
Fundlify does not verify the accuracy of your campaign content or customer data.
We are not responsible for third-party services (e.g. Shopify, payment gateways) or their failures.
13. Limitation of Liability
To the maximum extent permitted by law:
Fundlify UG shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost sales, data loss, or reputational harm.
We are not responsible for any claims arising from disputes between you and your customers (backers), including non-fulfillment, delays, miscommunication, or refund issues.
Our total liability to you for any claim under these Terms shall not exceed the total amount paid by you for the use of the App in the past 3 months.
Some jurisdictions may not allow such limitations. If applicable law restricts them, they will apply to the fullest extent allowed.
14. Indemnification
You agree to indemnify, defend, and hold harmless Fundlify UG, its directors, employees, and affiliates from any claim, liability, loss, or expense (including legal fees) arising from:
Your use or misuse of the App.
Your breach of these Terms.
Any campaign you run using the App, including promises made to customers.
Violation of applicable laws or third-party rights.
15. Termination
You may uninstall the App at any time via your Shopify admin. We may suspend or terminate your access if:
You breach these Terms.
You misuse the App or violate platform integrity.
Required by law or in response to legal requests.
Upon termination, you must cease all use of the App. We may retain necessary data for legal compliance and fraud prevention.
16. Cookie Policy
Fundlify may use cookies and similar technologies to:
Analyze usage and improve performance
Enable session continuity and app functionality
Remember user preferences
By using Fundlify, you consent to the use of cookies. You may disable cookies in your browser, but this may affect App functionality.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of Germany, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the courts of Berlin, Germany.
18. Final Terms
These Terms are the complete agreement between you and Fundlify UG. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary. The rest will remain in full force and effect.
You may not assign these Terms without our prior written consent. Fundlify UG may assign its rights and obligations without restriction.
19. Contact
For questions, feedback, or support, contact us at:
support@fundlify.com